We strive to make every effort to get your packages out as quickly as possible. However, we do NOT stock all items listed on our website which means certain items require extra time for processing.
Shipping speeds are not guaranteed and do NOT reflect total processing time. They only apply to the amount of business days your package may take to arrive once shipped.
We do not carry all items in stock so processing time varies depending on the item and availability. Praise items typically take longer to process because of production times, especially during holidays and busy praise season times of year.
In stock items typically ship out in 2 business days after placing the order. Out of stock items can take 5-10 business days to process before shipping out. Just because you can order it on our website does not guarantee it is in stock! We drop ship some items directly from the manufacturers and do not carry all items in our retail store. Our current website does not reflect whether an item is in stock or not (new website coming soon that will show stock levels).
If you have a deadline or need an order fast, please email [email protected] FIRST to ensure we can ship out in time. If you select Priority Shipping, it also alerts us to the fact that you need the item more quickly however it may still take us some time to process your order, especially if we do not have the items in stock.
If you need an item by a certain date, please leave us a note during checkout. However, we cannot guarantee you will receive your item by that date, especially if it is only two days away! In addition, expedited shipping fees may apply if needed quickly. Again, please reach out if you need an item fast before ordering to make sure it is available to ship out in time.
If you do not contact us before placing your order, we will ship out the item in our normal processing time even if the item will not arrive by the date stated in the checkout comments.
Shipping Fees: Continental U.S. (most items ship out from NY, NJ, or GA) - the postal service does not deliver on Sundays.
Standard Shipping (takes 3-8 business days to arrive once shipped depending on location)
Order Total:
$1.00-$50 - $6.95 shipping
$51-$75 - $7.95 shipping
$75-$99.99 - $8.95 shipping
$100+ - FREE SHIPPING
Priority Shipping (2-4 business days to arrive once shipped depending on location)
Order Total:
$1.00-$25 - $10 shipping
$25.01-$50 - $11 shipping
$50.01-$75 - $14 shipping
$75.01-$99.99 - $17 shipping
$100-$180 - $21 shipping
$180+ - Varies. Amount will be shown at checkout
*We reserve the right to adjust these shipping fees as postal rates increase or throughout busy times of the year when shipping rates are impacted.
We also ship to Hawaii and non-contiguous U.S. states.
You will be provided with a tracking number via email once your items have shipped out. If you do not receive a tracking number, it either means your item has not yet shipped and/or the email is sitting in your junk mail.
Once items have shipped, we cannot take responsibility for how the postal office and other mail services handle the packages, including lost mail or delayed packages. It is the customer's responsibility to contact the proper mail service with any questions/problems once a tracking number has been provided.