As a small business, your order is very important to us and we want to ensure you have the best fit possible which is why we offer 30 day returns.
Returns for exchange or refund MUST be made within 30 days of ship date. NO EXCEPTIONS.
Exchanges are made via return and repurchase. You can mail back your original purchase and at your convenience, place a new order for the size you need.
Once your returned item has been received in original, new condition, not worn or washed, and with tags ON, you will be refunded (less shipping fees) for your item.
Shipping fees will not be refunded on returns, nor will the shipping fees for the original item that was ordered be refunded.
Gift Certificates, Cosmetics, Undergarments, Tights, Face Masks, Toe Pads, Jewelry, Customized or Embellished Products, and Special Order Items are NON-RETURNABLE. If returned, no refund will be given.
Sale/Closeout/Clearance Items are FINAL SALE AND CANNOT BE RETURNED. If returned, no refund will be given.
There is a restocking fee of 15% on all returns of 5 or more pieces.
No items should be returned without contacting us first via email at [email protected] for a return authorization number and to receive the correct address to send returns to.